Cirencester Park Visitor Terms & Conditions
To make your visit and the experience of others at Cirencester Park, more enjoyable, please adhere to the terms and conditions of entry. By acquiring a Pass or Ticket, you agree to both the General Visitor Terms and Conditions and those of the relevant Pass or Ticket type you acquire.
Helpful Definitions
- The Bathurst Estate: comprises The Mansion, Cirencester Park, Oakley Wood, Hailey Wood, Overley Wood.
- Cirencester Park: the areas open to Community, Annual and Riding Passholders and Ticket Holders are shown on our Interactive Map and Riding in the Park Map.
- Community Pass: means a Pass card available to eligible residents in Cirencester and surrounding villages, as defined at point of acquisition. It is a membership that permits the Passholder to free entry to Cirencester Park by way of automated gates during specified opening hours. It is possible to apply for a Community Pass as a Household (or family) (for up to 6 people under one Pass) or as an Individual (one person, one Pass). See below for specific Terms & Conditions.
- Deposit: Community Passes are subject to a one-off deposit; Pass eligibility is confirmed annually but a further deposit is not required unless ordering additional or replacement cards.
- Guest Group: a maximum of 6 (six) friends and/or family of a Community Passholder only who may access the Park when accompanied by a Community Passholder, free of charge.
- Annual Pass: means a Pass card available to anyone to purchase. It is an annual membership that permits the Passholder free entry to Cirencester Park by way of automated gates during specified opening hours. It is possible to apply for an Annual Pass as a Household or as an Individual. Annual Passes are renewed annually. See below for specific Terms & Conditions.
- Student Pass: an Annual Pass available to students enroled in stated educational settings only.
- Lead Passholder: this is the person named as lead contact at point of application. This person is responsible for all members listed in a household while accessing Cirencester Park.
- Riding in the Park Annual Pass: means a Pass available to any individual to purchase. It is an annual membership that permits the Riding in the Park Passholder entry to permitted riding routes within Cirencester Park during specified opening hours. Annual Passes are renewed annually. See below for Riding in the Park Code of Conduct.
- Day Pass: a purchased Pass valid for entry to Cirencester Park on the booking date and time specified at time of purchase.
- E-ticket / ticket: a purchased Ticket valid for entry to a Mansion Tour and/or Event on the booking date and specified at time of purchase. See below for specific Terms & Conditions.
- Transaction Receipt: the electronic or paper receipt issued at time of your payment of a deposit or fee. This will contain your Transaction Reference number that must be retained for any query about your transaction.
- Cirencester Park Rules/ Code of Conducts: required visitor behaviour within the Park.
- Member of Staff: The Bathurst Estate employees to include Park Wardens and Ticket Office staff.
General Visitor Terms & Conditions
When you purchase or place a deposit for a Pass to enter Cirencester Park, you agree to the terms and conditions set out below. Any action that is deemed contrary to these Terms and Conditions may result in your access to the Cirencester Park being revoked.
- All guests entering The Mansion and Cirencester Park (The Bathurst Estate) must have a valid Ticket or Pass. Visitors to The Mansion require Photo ID.
- Being a Day, Annual or Community Passholder does not entitle you to free entry at ticketed events, nor does it guarantee the availability of tickets to any such events.
- Third-party ticketed events and Cirencester Park events may be subject to different or additional terms as outlined in the event information. Read the information for the event carefully before purchasing as the event terms will prevail.
- Before making a purchase please carefully review your Ticket or Pass selection. Once purchased, Tickets, Day Passes and Annual Passes cannot be exchanged, refunded, or returned. A Community Pass may be returned and refunded on termination of the membership.
- Online Purchase: it is possible to download and save your E-ticket or Proof of Transaction (Transaction Receipt) to your phone or device. If you do not have a smart device, a hard copy can be printed. Duplicates or copies will not be accepted. Community and Annual Passholders: your E-ticket or Proof of Transaction cannot be used in place of a Pass unless specified at the time of purchase.
- Proof of purchase by way of your Transaction Receipt must be supplied for any query relating to the acquisition of a ticket or Pass, or deposit for a Community Pass.
- Major credit and debit cards are accepted, (VISA, MasterCard, Maestro). Cash is accepted at the Ticket Office for the purchase of Day or Event Tickets.
- Online purchases can only be shipped to the registered cardholder's address in the UK.
- Prices are correct at the time of publishing however they may be subject to change without prior notice.
- Group bookings (13 participants or more) must be applied for directly at bookings@bathurstestate.co.uk
- Children under the age of 16 must be accompanied and supervised by an adult in possession of a Photo ID for Mansion Tours. Children under the age of 11 (Year 7) must be accompanied and supervised in Cirencester Park.
- For technical or operational reasons, The Mansion and Cirencester Park may be closed at any time and its facilities altered and/or removed. The Bathurst Estate reserves the right to change the programme of attractions if at any time it is deemed necessary or appropriate to do so.
- Dogs are not allowed outside of permitted routes and must be kept on leads unless signage dictates otherwise. Dogs are not permitted in The Mansion or children's play areas.
- The Bathurst Estate reserves the right, at its absolute discretion to refuse entry or admission, or to remove any visitor from The Mansion and Cirencester Park.
- Photography is allowed for non-commercial private use in Cirencester Park. Photography is not permitted within The Mansion. The use of drones is not permitted anywhere in Cirencester Park and the wider Estate. Commercial photography or filming is not permitted unless by prior agreement with the Estate Office. See Filming.
- By entering The Mansion or Cirencester Park, you consent to be photographed, filmed or sound recorded which may be used for advertising and inclusion on The Bathurst Estate website and social media. If you do not wish to be filmed or photographed, please refrain from using areas in which this is taking place.
- Please be aware that there are some areas in and around Cirencester Park that are uneven underfoot. In the Mansion, there are stairs and not all areas are wheelchair accessible. In the interest of keeping Cirencester Park an attractive, natural environment for you to enjoy, we do not restrict access unless deemed necessary for safety reasons (for example: tree-felling). It is your responsibility to alert Cirencester Park to potential issues and ensure children and Guests in your party are safe.
- The Mansion, Cirencester Park and The Bathurst Estate shall have no responsibility for any loss or damage suffered by you or occurring to any items belonging to you as the result of Cirencester Park's negligence. Cirencester Park will not be responsible for any loss or any expense due to circumstances beyond Cirencester Park's control.
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The following items are prohibited within the boundary of The Bathurst Estate:
- Any items which are or appear to be illegal.
- Weapons, ammunition, explosives, fireworks, flagpoles, banners, or any other item which in our reasonable opinion may cause danger or disruption to any event, to other visitors, staff or resident wildlife.
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Collection and the use of personal data will be in accordance with The Bathurst Estate's privacy policy which can be viewed here.
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The terms, and any dispute or claim arising out of or in connection with them, shall be governed by English law.
Park Rules and Code of Conduct
- Well-behaved dogs under close control are welcome at Cirencester Park on the permitted routes. Dogs must be kept on leads unless signage dictates otherwise. Dog walkers must have a lead, be able to control dogs off lead, have adequate poo bags with them for the duration of their walk and tidy up after their dog. Dog poo bags must be deposited in appropriate bins or taken home. The Bathurst Estate reserves the right to refuse entry to owners and dogs that are not under control.
- Commercial photography and filming is not permitted within Cirencester Park and the Bathurst Estate without the prior consent from the Estate Office. See Filming.
- Drones are not permitted within Cirencester Park and the Bathurst Estate without prior consent. See Filming.
- Cycling or the use of scooters is not permitted within Cirencester Park or the Bathurst Estate, other than on public bridleways or with prior consent from the Estate Office; the exception to this is for under 5s on push bikes or scooters when accompanied by an adult.
- Fires and BBQs, disposable or otherwise, are not permitted.
- Litter. Visitors should use the bins provided or take litter home.
- Organised group picnics are permitted in the Jubilee Community Arboretum, located at The Old Kennels. They are not permitted in other areas of Cirencester Park.
- Ball games are not permitted within Cirencester Park.
- Abusive behaviour toward any member of staff is not tolerated.
Passes & Tickets Terms & Conditions
Please read the specific terms and conditions for each Pass/Ticket type by way of the links below.
When you purchase or place a deposit for a Pass to enter Cirencester Park, you agree to the terms and conditions set out below. Any action that is deemed contrary to these Terms and Conditions may result in your access to Cirencester Park being revoked.
Passes
- Names of all Passholders must be supplied at time of deposit or purchase; Passes are valid for named holders only.
- Passholders must display their Pass when asked to do so by a Member of Staff.
- Community Passholders must supply a current proof of eligibility at time of application.
- Annual Student Passholders must supply proof of enrolment in the relevant educational setting at time of application.
- Annual Student or Staff Passholders of Deer Park Secondary School, Cirencester College and the RAU, agree to data being shared with their educational setting or employer exclusively for the verification of eligibility.
- Annual Pass Offers and Benefits are valid for Household and Individual Passholders only. Offers are limited to one use by the named Passholder, are valid 6 months from the pass application date, cannot be combined with other offers and promotions unless specified and are non-transferable. Unless specified, Annual Pass Offers do not extend to Annual Student Passes. Third-party offers may be subject to separate terms and conditions; please check with the offer provider.
- Photo ID for the Lead Passholder must be loaded to My Portal, as instructed at time of application.
- Unless specified, Passes are non-refundable, non-returnable, non-transferable and cannot be loaned or resold.
- The return of a deposit for a Community Pass will only be made if the Pass is returned to the Estate Office by the owner together with the related Transaction Receipt and Transaction Reference. The Transaction Receipt is issued at the time of application/ acquisition.
- The Bathurst Estate retains the right to retain a deposit as a cancellation fee if a Community Pass is not renewed by the Passholder and therefore expires (instructions on how to renew your Pass are provided by The Bathurst Estate in advance of the expiry date);
- The Bathurst Estate retains the right to retain a deposit as a cancellation fee if a Community Pass is cancelled without the Pass being returned to the Estate with the proof of transaction (Transaction Receipt/ Reference);
- Unlawful resale or attempted unlawful resale of a Pass is grounds for cancellation of that Pass without refund or any compensation.
- Lost/ stolen/destroyed Passes. The Bathurst Estate is not responsible for replacing lost, stolen or destroyed Passes.
- Damaged or altered Passes will be deemed void.
- Replacement cards: if your Pass is lost or stolen, you may apply for a replacement Pass at a non-refundable charge of £10.
- Passes cannot be purchased or used by any organisation for marketing, promotional or competition purposes without prior written agreement and consent from The Bathurst Estate.
- Abusive behaviour towards any member of staff or member of public is not tolerated and may result in your access to Cirencester Park being revoked/ cancellation of your Pass.
Park Access
- Passes are valid for the named Passholders only, and cannot be used to admit additional individuals to the Park that are not part of your Household or Guest Group.
- Passes admit the holder to enter the Park on foot only.
- Passholders will be admitted upon presentation of a valid Pass either at the ticket office or the automated gate designated for use by Passholders.
- Accessing the Park at entry points that are not stipulated under your Pass scheme is not permitted.
- Accessing the Park out of the hours stipulated under your Pass scheme or failure to display a Pass when asked to do so may result in your access to Cirencester Park being revoked.
- Admitting persons not listed under your Pass type is prohibited.
- Opening hours, events and offers are subject to change and at times it may be necessary to restrict access to the facilities. While we will endeavour to publicise any such changes on our website and at ticket offices, this may not be possible. Any such changes or closures will not give rise to any reimbursement on entry fees or charges paid.
- Group bookings (13 participants or more) must be applied for directly to the Estate Office: bookings@bathurstestate.co.uk
- All children under the age of 11 (Year 7) must be accompanied by an adult with a valid Pass.
Visitor Areas
- Passholders are permitted to walk within Cirencester Park on the permitted routes as shown in the Visitor Map.
- Passholders agree not to walk or take access over the following areas within the Park:
- Environmental field margins (normally around the perimeter of arable fields)
- Worked, cultivated or fields sown to crops
- Areas temporarily or permanently cordoned off
- Areas clearly allocated to, in use by or serving in other park events or activities going on in the Park (such as Polo fields).
When you purchase a ticket to join a tour of The Mansion, Cirencester Park on The Bathurst Estate website, you agree to the terms and conditions set out below:
- Names of all ticket holders must be supplied at time of purchase; tickets are valid for named ticket holders only.
- Photo ID together with the valid ticket is required to gain access to The Mansion.
- Children under the age of 16 must be accompanied and supervised by an adult in possession of a Photo ID.
- Once purchased, tickets are valid for the date of booking only, are non-refundable, non-returnable, non-transferable and cannot be resold.
- Unlawful resale or attempted unlawful resale of a ticket is grounds for cancellation of that ticket without refund or any compensation.
- Once printed or received, your ticket should be kept in a safe place and not duplicated or copied. We will not accept duplicates or copies or other alternative tickets of any kind.
- The Bathurst Estate is not responsible for replacing lost, stolen or destroyed tickets.
- A valid ticket is to be retained at all times during the tour and submitted for inspection if required by any member of staff of The Bathurst Estate. Failure to produce a valid ticket on request may result in removal from The Mansion.
- Tickets cannot be purchased or used by any organisation for marketing, promotional or competition purposes without prior written agreement and consent from The Bathurst Estate.
- Group bookings (15 participants or more) must be applied for directly to The Mansion at office@cirencesterpark.co.uk
- Photography, videography and any form of drone use is not permitted in The Mansion and its grounds. No drones are permitted within The Bathurst Estate.
- Large bags or rucksacks are not permitted in The Mansion; The Bathurst Estate reserves the right to search the bag of any ticket holder entering The Mansion. Failure to comply with a request for such a search may result in entry being refused.
- You are not permitted to touch artwork or any other personal effects in The Mansion. Failure to comply may result in the termination of the tour.
- We cannot accommodate motorised wheelchairs, pushchairs or prams in The Mansion.
- One registered carer accompanying a paying disabled visitor is entitled to a concession ticket to be purchased together.
- Animals cannot be admitted at in The Mansion, Cirencester Park, except for guide and assistance dogs on prior request to office@cirencesterpark.co.uk
- Ticket holders are not permitted to park at The Mansion, nor in The Bathurst Estate's office car park; alternative car parks are available within walking distance of The Mansion. See Find Us
- In the event of a cancel or rescheduled tour, The Bathurst Estate accepts no responsibility for travel, accommodation or any other associated costs.
- The Bathurst Estate accepts no responsibility for any loss, theft or damage to any person or their property.
- By entering The Mansion, you consent to being photographed, filmed or sound recorded to be used for advertising, inclusion on The Bathurst Estate website or social media.
- The Bathurst Estate reserves the right to cancel a booking, refuse entry to The Mansion or terminate a tour if the terms and conditions are not adhered to at any time.
- Collection and use of personal data will be in accordance with The Bathurst Estate’s privacy policy available on our policies page.
- The terms, and any dispute or claim arising out of or in connection with them, shall be governed by English law.
When you purchase or place a deposit for a Pass to enter Cirencester Park, you agree to the terms and conditions set out below. Any action that is deemed contrary to these may result in your access to the Cirencester Park being revoked.
- Riding Passes are not transferable: they are strictly for use only by the registered holder. The registered Passholder may not loan, share or sell the membership card. Bridle Tags are non-transferable but can be used on multiple horses if ridden by the same person. The Bridle Tag is personal to the applicant. Estate Staff may ask to see your Pass or Bridle Tag. Please stop and accommodate this request.
- Riding Passes are non-refundable: should you be unable to use your Day Pass on your booked date, you are able to transfer your booking to another date at the discretion of the Estate. Should you need to rearrange the date of your booking, this can be done by emailing rideinthepark@bathurstestate.co.uk at least 48-hours prior to your booking (2 days before your riding date). Refunds will only be made under exceptional circumstances.
- Estate activities As well as forestry work, farming activity and vermin control takes place throughout the year. For your own safety, please follow signage and avoid areas of activity.
- Keeping safe on the riding routes Although there are marked routes, this does not imply they are safe and you must still take care at all times. Please report any environmental concerns (ideally with a ‘what3words’ app location reference) to the Bathurst Estate Office.
- Permitted routes. Riding is permitted in Oakley Wood and Hailey Wood between 8.00am and 5.00pm. Please do not ride outside these times. From time to time, Riding in the Park may close due to weather or events. Passholders will be notified in advance.
- Horse box parking is provided at Overley Stables (postcode: GL7 7HX). Horse boxes are not to be parked in nearby laybys.
- Riders access. Riders not requiring parking for a horse box are able to access Cirencester Park through the following access points: Overley Stables, Two Mile Lodge and the Overley Ride access (opposite Hailey Sawmill). See the Riding in the Park Map for details.
- Bridle Tag: Please ensure you clearly display the provided bridle tag on the bridle whilst riding anywhere within Oakley or Hailey Wood. If you are unable to display your bridle tag, you will be asked to leave. In the event of loss of your Bridle Tag, please inform the Estate Office as soon as possible. There is a fee to cover the cost of a replacement.
- Dogs and bicycles. For the safety of all, no dogs or bicycles can accompany riders at any time, under any circumstances.
- Other Park users. Parts of the Park and permitted riding routes are also used by vehicles and pedestrians. Please take extra care in these areas and show due consideration for walkers and their dogs.
- Unaccompanied riding. It is recommended you do not ride unaccompanied whatever your level of experience. If you do intend to ride alone, inform a third party of your expected route and time of return. Although the Estate is patrolled day and night, it is irregular, and it could be some hours before help arrives should you have an accident. If you are under 15 years of age you are not permitted to ride without an accompanying adult.
- Jumping. Do not erect jumps; you may jump any obstacles on the designated routes but at your own risk. You must not use or jump fences or obstacles that are taped off or reserved for events.
- Smoking and litter. Smoking is not permitted in Cirencester Park and its woodlands. Take all litter away with you.
- Ground conditions. Avoid contributing to damage to the ground, particularly avoid cantering along grass verges and woodland paths when the ground is soft. Some routes that suffer damage may have to be closed. Please note that riding is only permitted in Oakley Wood and Hailey Wood (on permitted routes only). Overley Wood is closed to the public.
- Gates. If you come to a shut gate or one that should be shut, please shut it behind you.
